Shipping policy
Thank you for shopping with QZ Beauty
We are committed to delivering your order safely and efficiently.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.
During launches, promotions, or high-volume periods, processing time may take slightly longer.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
-
Canada: 2–7 business days
-
United States: 5–10 business days
-
International: 7–14 business days
Please note that delivery times are estimates and may vary due to courier delays.
Tracking
Once your order ships, you will receive a tracking number via email to monitor your package.
Customs & Duties
For international orders, customs fees or import duties (if applicable) are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct at checkout.
QZ Beauty is not responsible for delays or lost packages due to incorrect addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery confirmation so we can assist you.